Privacy Policy

Please read the documentation below

Effective Date: 10/18/2024
  1. Introduction and Scope
    1. Welcome to Bypass.io ("Company," "we," "us," or "our"). We are a provider of advanced proxy services and data-gathering solutions. Your privacy is critically important to us, and we are committed to protecting it through compliance with this Privacy Policy.
    2. This Privacy Policy (the "Policy") describes how we collect, use, and disclose information through our website https://bypass.io (the "Website") and related services, sales, marketing, or events (collectively, the "Services").
    3. This Policy applies to:
      • Visitors to our Website;
      • Registered users of our proxy services;
      • Clients utilizing our data-gathering solutions;
      • Any individual who communicates with us via email, chat, or other means.
    4. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you must discontinue use of our Services.
    5. This Policy complies with global data protection laws, including but not limited to:
      • The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA);
      • The European Union’s General Data Protection Regulation (GDPR);
      • The California Consumer Privacy Act (CCPA);
      • The UK Data Protection Act 2018.
    6. Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.
    7. Definitions:
      • "Personal Data" refers to any information that identifies an individual.
      • "Processing" includes operations such as collection, recording, or use of data.
      • "Cookies" are small files placed on your device to store browsing information.
      • "Proxy Services" refer to the intermediary server services we provide to facilitate user requests between servers.
      • "Data Controller" refers to Bypass.io, which determines the purposes and means of processing personal data.
      • "Data Processor" refers to any entity that processes personal data on behalf of the Data Controller.
      • "Data Protection Laws" refer to all applicable laws and regulations relating to the processing of Personal Data and privacy.
    8. We may update this Policy from time to time to reflect changes in our practices. Changes will be posted here with an updated "Effective Date."
  2. Information We Collect
    1. Personal Data: We collect the following personal information:
      • Name;
      • Email address;
      • Phone number;
      • Billing address;
      • Payment information (e.g., credit card details, PayPal);
      • IP address;
      • User account credentials;
      • Communication preferences;
      • Transaction and usage history;
      • Any other information you provide to us directly.
    2. Non-Personal Data: We also collect non-personal data, such as:
      • Browser type and version;
      • Operating system;
      • Device information (e.g., device model);
      • Language preferences;
      • Access times and dates;
      • Pages viewed and referring website addresses.
    3. Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. These technologies help us:
      • Remember your preferences;
      • Understand how you use our Services;
      • Improve your user experience;
      • Provide personalized content and advertisements;
      • Analyze trends and gather broad demographic information.
    4. Proxy Usage Data: As a proxy service provider, we collect and process data related to your use of our proxy services, including:
      • IP addresses used;
      • Bandwidth consumption;
      • Connection timestamps;
      • Websites accessed through our proxies (in aggregate form);
      • Protocol used (HTTP, HTTPS, SOCKS);
      • Number of concurrent connections;
      • Geographic location of proxy servers used.
  3. How We Collect Your Information
    1. Direct Collection: We collect information directly from you when you:
      • Register for an account;
      • Purchase our Services;
      • Fill out forms on our Website;
      • Correspond with us via phone, email, or chat;
      • Participate in surveys or promotions;
      • Provide feedback or contact our customer support;
      • Apply for a job with us;
      • Attend our events or webinars;
      • Request technical support;
      • Subscribe to our newsletters or marketing communications.
    2. Automated Collection: We automatically collect certain information when you visit, use, or navigate our Website. This information may include:
      • IP address;
      • Browser and device characteristics;
      • Operating system;
      • Referring URLs;
      • Country and location;
      • Information about how and when you use our Services.
    3. Third-Party Sources: We may receive information about you from third-party sources, such as:
      • Business partners;
      • Subcontractors in technical, payment, and delivery services;
      • Advertising networks;
      • Analytics providers;
      • Search information providers;
      • Data brokers or aggregators;
      • Identity verification services.
    4. Social Media Interactions: If you choose to interact with us on social media platforms, we may collect information from these interactions. This may include:
      • Profile information;
      • Content you post on our social media pages.
  4. How We Use Your Information
    1. We use the information we collect for various purposes, including:
      • Providing, maintaining, and improving our Services;
      • Processing transactions and sending related information (e.g., confirmations, invoices);
      • Responding to your requests, questions, and feedback;
      • Sending you technical notices, updates, security alerts, and support messages;
      • Monitoring and analyzing trends, usage, and activities in connection with our Services;
      • Detecting, preventing, and addressing technical issues;
      • Carrying out our obligations and enforcing our rights arising from any contracts;
      • Complying with legal obligations in Canada and other jurisdictions where we operate;
      • Personalizing your experience on our Website;
      • Conducting research and analysis to improve our products and services.
    2. We may also use your information to contact you about goods and services that may be of interest to you.
    3. Legal Basis for Processing (GDPR and UK GDPR):
      • Consent: In some cases, we process your data based on your explicit consent, which you can withdraw at any time.
      • Contractual Necessity: We process your data to perform our contractual obligations to you.
      • Legitimate Interests: We process your data when it is in our legitimate interests to do so and not overridden by your rights.
      • Legal Obligation: We may process your data to comply with a legal obligation.
    4. Automated Decision-Making and Profiling: We may use automated decision-making and/or profiling in relation to your personal data for some services and products.
  5. Disclosure of Your Information
    1. We may disclose your personal information as described in this Privacy Policy:
      • To our subsidiaries and affiliates;
      • To contractors, service providers, and other third parties we use to support our business;
      • In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Bypass.io's assets;
      • To fulfill the purpose for which you provide it;
      • With your consent.
    2. We may also disclose your personal information:
      • To comply with any court order, law, or legal process;
      • To enforce or apply our Terms of Service and other agreements;
      • If we believe disclosure is necessary to protect the rights, property, or safety of Bypass.io, our customers, or others.
  6. Data Security
    1. We implement measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
      • Use of encryption protocols to protect data in transit;
      • Storing data on secure servers behind firewalls;
      • Regular security audits and penetration testing;
      • Strict access controls for employees and contractors;
      • Regular backups to prevent data loss.
    2. Despite our best efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
    3. In the event of a data breach that may compromise your personal information, we will:
      • Notify you and relevant authorities as required by applicable laws;
      • Provide details of the breach and steps taken to mitigate risks;
      • Offer guidance on how you can protect yourself from potential negative consequences.
  7. Data Retention
    1. We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, and regulatory requirements.
    2. To determine the appropriate retention period, we consider:
      • The nature and sensitivity of the data;
      • The potential risk of harm from unauthorized use or disclosure;
      • Legal obligations and accounting needs.
    3. Specific Retention Periods:
      • Account Information: Retained for the duration of your account plus [X] years after account closure.
      • Transaction Data: Retained for [X] years for tax and accounting purposes.
      • Proxy Usage Data: Retained for [X] months for troubleshooting and abuse prevention.
    4. We may anonymize your data for research or statistical purposes. Once anonymized, it may be used indefinitely without further notice to you.
  8. Your Legal Rights
    1. Depending on your jurisdiction, you may have the following rights regarding your personal data:
      • Right to Access: Request a copy of your personal data.
      • Right to Rectification: Correct inaccurate or incomplete data.
      • Right to Erasure (Right to be Forgotten): Request deletion of your personal data.
      • Right to Restrict Processing: Limit how we use your data.
      • Right to Object: Oppose processing based on legitimate interests or direct marketing.
      • Right to Data Portability: Receive your data in a structured, machine-readable format.
      • Right to Withdraw Consent: Revoke previously given consent for data processing.
      • Right to Non-discrimination: Not be discriminated against for exercising these rights.
    2. To exercise these rights, contact us using the information in Section 10. We will respond within 30 days or sooner if required by law.
    3. You will not be charged for accessing your personal data or exercising your rights, except in the case of repetitive requests.
  9. International Data Transfers
    1. As a company operating globally, your data may be transferred outside your country of residence, including to Canada, the United States, and European Union countries. These transfers comply with applicable data protection laws.
    2. When transferring data internationally, we implement safeguards, such as:
      • Standard Contractual Clauses;
      • EU-U.S. Privacy Shield Framework (where applicable);
      • Binding Corporate Rules.
    3. By using our Services, you consent to these international transfers.
  10. Contact Information

    For privacy-related inquiries, contact us at:
    Bypass.io
    [STREET ADDRESS]
    [CITY, STATE/PROVINCE, POSTAL CODE]
    [COUNTRY]
    Email: [Insert Privacy Email]
    Phone: [Insert Phone Number]
    Data Protection Officer: [Insert DPO Email]

  11. Changes to This Policy
    1. We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
    2. We will notify you of any material changes by posting the revised policy on our website and updating the "Effective Date" at the top of this Policy. If the changes are significant, we will notify you by email or other means before the changes take effect.
    3. It is your responsibility to review this Policy periodically. By continuing to use our services after the changes have been implemented, you are agreeing to the revised Privacy Policy.
  12. Complaints
    1. If you have any concerns or complaints regarding the use of your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
    2. In the European Economic Area (EEA), you may contact your local data protection authority. In Canada, you may contact the Office of the Privacy Commissioner. In California, complaints may be directed to the California Privacy Protection Agency.
    3. Before pursuing a formal complaint, we encourage you to contact us so we can attempt to resolve the issue directly.
  13. By using Bypass.io services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Policy.
    1. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions or concerns regarding this Policy, including any requests to exercise your legal rights, please contact our DPO at the email provided below.
    2. Contact Information for DPO:
      Email: [Insert DPO Email]
      Address: [Insert Physical Address for DPO]
  14. Governing Law
    1. This Privacy Policy shall be governed and construed in accordance with the laws of [Insert Relevant Jurisdiction, e.g., Canada, the EU, or the United States], without regard to conflict of law principles.
    2. Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
  15. Third-Party Links
    1. Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
    2. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
  16. Children's Privacy
    1. Bypass.io does not knowingly collect personal information from individuals under the age of consent. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.
    2. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
  17. Consent
    1. By using our Website and Services, you hereby consent to our Privacy Policy and agree to its terms.
    2. You acknowledge that you have read and understood this Privacy Policy, and that you accept the terms herein by continuing to use the services provided by Bypass.io.

Bypass.io Privacy Policy
Effective Date: 10/18/2024